You can request that your personal information be deleted. Please note that if you request the erasure of your personal information: We may retain your personal information as necessary for our legitimate business interests, such as prevention of money laundering, fraud detection and prevention, and enhancing safety. We may retain and use your personal information to the extent necessary to comply with our legal obligations. Information you have shared with others (e.g., Reviews, forum postings) will continue to be publicly visible on our website, even after your account is cancelled. However, attribution of such information to you will be removed. Some copies of your information (e.g., log records) will remain in our database, but are disassociated from personal identifiers. Because we take measures to protect data from accidental or malicious loss and destruction, residual copies of your personal information may not be removed from our backup systems for a limited period of time.

ALTHOUGH WE INTEND TO TAKE REASONABLE STEPS TO PREVENT THE INTRODUCTION OF VIRUSES, WORMS, "TROJAN HORSES" OR OTHER DESTRUCTIVE MATERIALS TO OUR SITE, WE DO NOT GUARANTEE OR WARRANT THAT OUR SITE OR MATERIALS THAT MAY BE DOWNLOADED FROM OUR SITE ARE FREE FROM SUCH DESTRUCTIVE FEATURES. WE ARE NOT LIABLE FOR ANY DAMAGES OR HARM ATTRIBUTABLE TO SUCH FEATURES. WE ARE NOT LIABLE FOR ANY CLAIM, LOSS OR INJURY BASED ON ERRORS, OMISSIONS, INTERRUPTIONS OR OTHER INACCURACIES IN OUR SITE OR FOR ANY CLAIM, LOSS OR INJURY THAT RESULTS FROM YOUR USE OF THIS SITE OR YOUR BREACH OF ANY PROVISION OF THIS USER AGREEMENT.

We may disclose your information to courts, law enforcement, governmental or public authorities, tax authorities, or authorised third parties, if and to the extent We are required or permitted to do so by law or where disclosure is reasonably necessary: (i) to comply with our legal obligations, (ii) to comply with a valid legal request or to respond to claims asserted against SHAPL, (iii) to respond to a valid legal request relating to a criminal investigation to address alleged or suspected illegal activity, or to respond to or address any other activity that may expose Us, you, or any other of our users to legal or regulatory liability (iv) to protect the rights, property or personal safety of Saathealth, its employees, its Members, or members of the public.

Access to Personal Data. You have the right to access, review and request a physical or electronic copy of information held about you. You also have the right to request information on the source of your Personal Data. These rights can be exercised by sending Us an e-mail at help@saathealth.com. If the request is submitted by a person other than you, without providing evidence that the request is legitimately made on your behalf, the request will be rejected. Please note that any identification information provided to Us will only be processed in accordance with, and to the extent permitted by applicable laws. Additional rights (e.g. modification, deletion of Personal Data). Where provided by law, you can: (i) request deletion, the portability, correction or revision of your Personal Data; (ii) limit the use and disclosure of your Personal Data; (iii) revoke consent to any of our data processing activities. Please note that, in certain circumstances, We will not be able to delete your Personal Data without also deleting your user account. We may be required to retain some of your Personal Data after you have requested deletion, to satisfy our legal or contractual obligations. We may also be permitted by applicable laws to retain some of your Personal Data to satisfy our business needs. We hope that We can satisfy queries you may have about the way we process your Personal Data. However, if you have unresolved concerns you also have the right to complain to competent data protection authorities. Your Rights under Indian Law: • Right to Access: Right to a summary of personal data being processed and the identities of third parties it is shared with. • Right to Correction and Erasure: Right to correct, complete, or update data, and right to absolute erasure. • Right to Grievance Redressal: Right to register a complaint with the Data Fiduciary. • Right to Nominate: Right to nominate an individual to exercise rights on their behalf in the event of death or incapacity.

If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website's terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India and you shall agree to waive any jurisdictional, venue or inconvenient forum objections to such courts.

If you have any questions, concerns, or grievances regarding the processing of your Personal Data, you may contact our designated Grievance Officer: Name/Designation: Arnab Chaudhuri, Chief Digital Officer Address: Shapl Pvt Ltd, 1103 Glen Croft, Hiranandani Gardens, Powai, Mumbai 76 Email: arnab@saathealth.com If your grievance is not resolved by us within the statutory timelines, you have the right to escalate your complaint to the Data Protection Board of India (DPBI).